Edward Melton, a professional new to the abrasives industry, reached out to Henan Superior Abrasives (HSA) to explore suitable siyah silisyum karbür (SiC) products for stone and slab polishing applications. Melton expressed interest in identifying the correct product grades to meet his specific needs and sought preliminary pricing information to make informed purchasing decisions. His inquiry highlighted a list of desired grades, including F36, F46, F60, F80, F120, F220, F320, F400, F600, F800, and F1000.

Initial Communication

Melton contacted HSA via email, introducing himself and expressing his intent to explore suitable black silicon carbide products for polishing stone and slabs. Being new to the industry, Melton sought professional guidance and expertise to help him determine the right product for his applications. Specifically, he requested information on product grades, pricing, and packaging details to move forward with potential purchases.

His inquiry included specific grain sizes ranging from coarse to fine, demonstrating a clear need for abrasives tailored for multiple polishing stages:

• Coarser grades (F36, F46, F60, F80): Typically used for initial grinding and leveling of stone surfaces.
• Medium to fine grades (F120, F220, F320, F400, F600): Used in intermediate stages to smooth the surface progressively.
• Ultra-fine grades (F800, F1000): Suitable for final polishing to achieve a high-gloss finish.

Melton also requested a preliminary price quote and availability for the listed grades to evaluate the feasibility of moving forward with purchases.

HSA’s Response and Proposal

The team at Henan Superior Abrasives promptly responded to Melton’s inquiry, showcasing their commitment to customer satisfaction and professional service. The response included the following details:

1. Product Pricing:
   • Siyah SiC F36/F46/F60/F80: FOB Xingang, US$XXX/MT
   • Siyah SiC F120~F240: FOB Xingang, US$XXX/MT

   Pricing was provided on a Free on Board (FOB) basis at Xingang Port, one of China’s key shipping hubs.

2. Packaging and Volume Details:
   • Ambalajlama: Products were offered in 1000kg jumbo bags, ensuring safe and efficient transport.
   • Loading Volume: A total of 24MT per 20” FCL (Full Container Load), maximizing shipping efficiency.
3. Lead Time and Validity:
   • Lead Time: 20 günler from order confirmation to ensure timely delivery.
   • Price Validity: Prices were valid for 10 günler, allowing Melton ample time to evaluate and make purchasing decisions.
4. Further Clarifications: For finer grades (F320 to F1000), HSA sought clarification regarding the required grading standard:
   • BESLEMEK (European)
   • P (ISO/ANSI)
   • O (Japanese)

   By asking this, HSA ensured that the black SiC products would align perfectly with Melton’s application and industry standards.

Understanding Melton’s Needs

Given Melton’s specific interest in stone and slab polishing, the HSA team recognized that the listed grain sizes serve distinct purposes in the polishing process:

• Initial Grinding (F36~F80): Coarser black SiC grains remove rough edges and uneven surfaces on slabs and stones efficiently.
• Intermediate Smoothing (F120~F220): Medium-sized grains transition the stone to a smoother finish by eliminating scratches left during initial grinding.
• Final Polishing (F320~F1000): Ultra-fine grains are used to achieve a mirror-like, glossy surface finish that meets high-quality standards.

By providing detailed product guidance and flexible support, HSA positioned itself as a reliable partner for Melton as he explored the abrasives industry.

Why Black Silicon Carbide (SiC) for Polishing?

Siyah silisyum karbür is the ideal abrasive material for polishing stone and slabs due to its key properties:

• Yüksek Sertlik: Mohs sertliği ile 9.2, black SiC ensures efficient grinding and polishing.
• Superior Thermal and Chemical Stability: It withstands extreme processing conditions, making it durable for repeated use.
• Sharp, Angular Grains: Black SiC grains provide aggressive cutting action, crucial for polishing hard materials like granite, mermer, and engineered stone.
• Cost-Effective Solution: Compared to other abrasives, black SiC offers a balance of performance and affordability.

Outcome and Next Steps

Melton appreciated the prompt response and detailed proposal provided by HSA. The preliminary prices, packaging details, and clarification on grading standards helped him move closer to selecting the appropriate products for his polishing needs.

After reviewing the proposal and communicating further with the HSA team, Melton confirmed his order for one full container load (FCL) of black silicon carbide. This order included a mix of coarser and finer grades to cover multiple polishing stages, meeting his specific requirements for stone and slab polishing applications.

HSA’s professional guidance and efficient service ensured a smooth transaction and laid the foundation for a long-term business relationship. Melton’s successful purchase marks the beginning of ongoing collaboration as he expands his operations and explores additional product needs.

Çözüm

This successful interaction highlights Henan Superior Abrasives’ commitment to delivering tailored solutions and professional support to customers, even those new to the abrasives industry. By offering clear product guidance, competitive pricing, and technical expertise, HSA ensures long-term partnerships with clients worldwide.

For customers like Melton, who are new to the industry, HSA’s ability to simplify the product selection process and deliver high-quality black silicon carbide products makes them a preferred partner for polishing applications.

Contact Us Today

Henan Üstün Zımparalar (HSA) offers black SiC in a full range of sizes (F36 to F1200) for grinding, yumuşatma, ve polisaj uygulamaları.